"I have to say I was so leary about ordering a diamond via the internet. I explained all of this to Steve in sales and I have to say, he answered all my emails, viewed each diamond I was interested in, and gave me his honest opinion of each one. Even admitted to and made up for a computer error. I am very happy to recommend A Diamond For You.com to anyone and would be more than happy to personally respond, via email, to anyone who requests a personal recommendation! I am very happy with my 2+ carat diamond for the unbelievable price that I bought."
-Michele Alati
mjsalati@yahoo.com
(Bedford, NH USA)
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FAQ
How can I be sure it's what I am looking for?
The Internet has provided the public with the ability to search and compare a large database of products and prices. All our diamonds are clearly identified, with their respective descriptions, specific details and prices. Furthermore, once you made a diamond purchase, if it turns out it was not what you were hoping to get, you have 10 days to return it for a full refund or for a trade with another shape, size or quality no questions asked as long as the diamond did not incur any defects during that period.
Will I be getting the quality that the description indicates?
Yes you will be getting the exact diamond you see, and in any event you are uncomfortable with your new purchase, we offer a 100% money back guarantee. Do I have to give my credit card online.
If you do not feel comfortable entering your Credit Card information online you can
send us E-mail with your Credit Card number. Or, send us an email and we'll call you back.
What’s Your Return policy?
To ensure that you are completely satisfied with your purchase, we offer you a 10 day money back guarantee. You may return the diamond for a full refund or exchange within 10 days following the day you received your order. We accept returns for refunds or exchanges on all diamonds with the exception of shipping charges, mountings and settings.
We ask that you immediately contact us via E-mail.
We will offer you a choice of the following options:
- We will offer you a replacement stone with either better color, clarity or more affordable, depending on what you disliked in the stone you purchased.
- If we are still unable to completely satisfy you with either of the above options, we will fully refund your money.
- Returning the Merchandise: Diamond must be returned in the same condition received in.
Can I upgrade a diamond previously purchased through your company?
Yes. Anytime.
Can I see the actual diamond before I purchase it?
Arrangements can be made. Please E-mail us.
Am I really getting a fair price and value?
The Internet gives you the opportunity to research and find the best value for a specific diamond with just a touch of a button. We urge you to compare exactly similar stones in size, shape, clarity, color and measurements. A slightest difference causes the price to fluctuate. We are certain all of our diamonds are priced to match and beat the competition.
How large a selection do you have?
Aside from our huge inventory, we have access to every type of stone. You name the stone and “we’ve got it!” Try us out!
Is your inventory trustworthy?
Any diamond listed on our web site will be available for you to purchase, unless it has already been sold. The inventory is updated daily. We recommend you E-mail us, so that we can provide you the most accurate status on your selected diamond. Once you decide to purchase a specific stone, we will immediately ship it to you.
How dependable is aDiamondForYou.com?
All diamonds are shipped immediately. If in any event a particular diamond is not immediately available, we will notify you of all other possibilities. Our inventory is updated daily.
Will the diamond look the way that I would like it to?
We guarantee your 100% satisfaction or your full money back.
Do you Guarantee the quality of the diamond?
Yes!
Where do you get your diamonds?
Our inventory is purchased by our very own team of buyers who travel throughout the biggest diamond capitols in the world. We then import them to the USA and prepare them for our customers.
Do you have mountings available?
We currently offer our customers an exclusive service of mounting options. We carry mountings ranging from $49.00 to $1100.00. Please view the options in our store.
What is the quality of the Diamonds in our inventory?
The aDiamondForYou.com inventory is (and always will be) of the highest value and the most affordable. Most diamonds are certified by GGNY, GIA, AGS, EGL or eCert.
How is the quality of the diamond advertised?
aDiamondForYou.com only holds certificates issued by GIA trained gemologists.
Are your Diamonds Enhanced?
Some of our diamonds are treated for enhancement in their color or clarity. If a diamond is enhanced it is clearly noted.
What is the cost of Shipping?
We offers two options. You can choose between US Postal Service INSURED for $7.50, or FedEx for $24.00.
What type of Payments do you Accept?
We accept PayPal (sale@aDiamondForYou.com), VISA, MasterCard, American Express, Cashier Checks, Money Orders and Personal Checks.
Does aDiamondForYou.com Charge sales tax?
Items shipped within the state of New York will include sales tax.
Am I really getting what I paid for?
Yes absolutely! 100% guaranteed. Reputable and recognized laboratories throughout the world, as you can see from our inventory list, grade our diamonds. We offer a large variety of diamonds in shapes, sizes, colors and clarities.
How secure is the transaction?
aDiamondForYou.com owns a license by GeoTrust Secure Servers that ensures your 100% secure transaction, guaranteed. We take full responsibility to ship the diamond to you.
Click on the icon below to view our license:
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